Privacy Policy

This Privacy Policy applies to Mi Sency's website, candidate and recruiter interfaces, forms, support channels, payment records, communications, and related online services. Mi Sency is operated by Maxage Consultancy Services LLP.

Mi Sency is a private career-support and recruitment-assistance platform. It does not provide government jobs and does not guarantee selection, employment, salary, offer letter, joining, or any decision controlled by an employer.

• Information entered during registration, login, profile creation, or application.
• Documents, resumes, forms, requests, or messages submitted by you.
• Information generated when you use the website, dashboard, or support channels.
• Transaction confirmations received from payment gateways or financial providers.
• Information received from recruiters, employers, employees, or service providers where legally permitted.
• Publicly available professional or business information used for verification where appropriate.

• Create and manage candidate, recruiter, employer, employee, or support records.
• Process profiles, applications, documents, service requests, and transactions.
• Support job matching, employer communication, interviews, and recruitment coordination.
• Verify identity, eligibility, documents, payments, and service status.
• Send account, OTP, payment, interview, reminder, security, and support communications.
• Detect fraud, abuse, unauthorized access, duplicate accounts, and payment disputes.
• Maintain records, improve functionality, measure performance, and troubleshoot errors.
• Comply with legal obligations, respond to lawful requests, and establish or defend legal claims.

• With employers or recruiters for an application, interview, verification, or hiring process.
• With authorized employees, contractors, or support teams for service delivery.
• With hosting, cloud, analytics, communication, security, or technical service providers.
• With payment gateways, banks, UPI providers, card networks, or financial partners for transactions and disputes.
• With professional advisers, auditors, insurers, or authorities where reasonably necessary.
• When required by law, court order, regulatory request, investigation, or protection of rights and safety.
• During a lawful business restructuring, merger, transfer, or similar transaction, subject to appropriate safeguards.

By providing contact details and using the service, you authorize Mi Sency to send transactional and service-related communications through calls, SMS, email, WhatsApp, website notifications, or similar channels. These may include OTPs, account alerts, payment confirmations, interview updates, reminders, support messages, and service information.

Promotional communications will be handled subject to applicable law and available preference or opt-out mechanisms. Essential security, account, payment, and active-service communications may continue where necessary.

Mi Sency may retain limited transaction records such as order ID, transaction reference, payment status, amount, date, invoice, refund status, and payment method category. Card numbers, UPI PINs, CVVs, banking passwords, and OTPs are not intended to be stored by Mi Sency.

Cookies and similar technologies may be used to maintain login sessions, remember preferences, improve speed, prevent fraud, understand website usage, and support security. Browser settings may allow you to block or delete cookies, but some account and website functions may not work correctly without essential cookies.

• Access controls and role-based restrictions for authorized personnel.
• Password, session, logging, monitoring, backup, and technical safeguards where appropriate.
• Restricted access to payment and support records based on business need.
• Review of suspicious activity, account misuse, and unauthorized access reports.

Personal information may be retained while an account or service is active and afterward where necessary for support, transactions, fraud prevention, dispute handling, accounting, audit, legal compliance, security, or legitimate record-keeping purposes.

When information is no longer reasonably required, it may be deleted, anonymized, or securely archived, subject to backup cycles and legal retention obligations.

We may verify identity, account ownership, and authority before acting on a privacy request. Some information may be retained where required for law, fraud prevention, payment records, disputes, security, or contractual obligations.

Mi Sency's account and paid career-support services are intended for persons aged 18 years or above. We do not knowingly seek to create a paid candidate account for a child without appropriate lawful authorization. If you believe a child has submitted personal information improperly, contact support with sufficient details for review.

Mi Sency may update this policy to reflect changes in services, technology, security, business practices, or applicable law. Material changes may be highlighted through the website, account, email, or another appropriate channel.

Continued use after an update will be treated in accordance with applicable law and will not remove any privacy right that cannot legally be waived.