Terms & Conditions

These Terms constitute an electronic agreement between the user and Mi Sency. If you do not agree with these Terms, you must not use the platform or purchase any service. Use of electronic records, confirmations, OTPs, checkboxes, account activity, and online payments may be used to evidence your consent and transactions.

Mi Sency is a private career-support and recruitment-assistance platform operated by Maxage Consultancy Services LLP. Depending on the selected service, we may assist with registration, profile processing, verification, documentation, employer communication, interview coordination, reference-letter processing, and related support.

Service descriptions, inclusions, fees, timelines, and availability shown on an order, package, invoice, or service page form part of these Terms. Mi Sency may reasonably modify an operational process where necessary, without reducing any non-waivable legal right.

• You must be at least 18 years old and legally competent to enter into a contract.
• You must provide accurate, current, complete, and verifiable information.
• You must maintain control of your registered mobile number, email, OTPs, and password.
• You must notify support promptly if you suspect unauthorized account use.
• You may not create accounts using another person's identity without lawful authority.

• Submit genuine personal, educational, employment, and identity information.
• Check interview details, messages, documents, and instructions carefully.
• Attend scheduled interviews and respond within communicated timelines.
• Make independent checks before accepting employment, travelling, relocating, or joining.
• Do not pay any unauthorized person claiming to guarantee selection or employment.
• Comply with lawful employer requirements and disclose material facts when required.

Applicable fees will be displayed before or during payment. Taxes, gateway charges, or other lawful charges may apply where disclosed. Payment is treated as consideration for the selected platform, processing, documentation, communication, coordination, or support service.

Refunds and cancellations are governed by the Refund & Cancellation Policy and applicable law. A payment-provider failure may require verification from the relevant bank, card network, UPI provider, wallet, or gateway.

• No guaranteed shortlist, interview, selection, offer letter, salary, or joining.
• No guarantee that a vacancy will remain available or unchanged.
• No guarantee regarding employer response time or recruitment timeline.
• No guarantee of continued employment after joining.
• No guarantee concerning workplace conditions unless expressly confirmed by the employer.

Hiring decisions may depend on eligibility, experience, documents, interview performance, background verification, employer policy, business requirements, and other factors controlled by the employer.

You authorize Mi Sency to send service-related communications through telephone calls, SMS, email, WhatsApp, website notifications, or other available channels using details supplied by you. These may include OTPs, account alerts, payment records, interview updates, reminders, support messages, and service information.

Promotional communications will be handled subject to applicable law and available preference or opt-out mechanisms. Essential transactional and security communications may continue while your account or service remains active.

• Submitting false, forged, stolen, misleading, or unauthorized information or documents.
• Attempting to access another user's account or restricted system area.
• Introducing malware, scraping data, bypassing security, or disrupting the platform.
• Harassing staff, employers, candidates, or other users.
• Using the platform for fraud, impersonation, spam, unlawful recruitment, or exploitation.
• Copying or commercially using website content without permission.
• Making fraudulent refund, chargeback, or duplicate-recovery claims.

The platform may contain employer information, external links, payment gateways, messaging services, maps, or other third-party facilities. Mi Sency does not control every third-party system, statement, decision, outage, policy, or processing timeline.

Users should review third-party terms and use reasonable caution. Displaying an employer or third-party service does not by itself constitute a guarantee, partnership, endorsement, or representation about every statement or future action of that party.

Mi Sency will use reasonable efforts to provide the selected service. However, the website and services may be affected by maintenance, internet failure, third-party outages, employer delays, inaccurate user information, force majeure events, or circumstances outside reasonable control.

To the maximum extent permitted by law, Mi Sency will not be responsible for indirect, incidental, special, punitive, or consequential loss, including loss caused solely by employer rejection, candidate absence, third-party conduct, or reliance on unverified external information.

• Mi Sency may restrict or suspend access for suspected fraud, security risk, misuse, or breach of these Terms.
• Where reasonably possible, users may be asked to correct or explain an issue before permanent termination.
• These Terms are governed by applicable laws of India.
• Disputes are subject to courts or forums having lawful jurisdiction, including applicable consumer forums.
• If any provision is unenforceable, the remaining provisions continue in effect.
• Failure to enforce a provision immediately does not waive the right to enforce it later.
• Mi Sency may update these Terms prospectively by publishing a revised version and effective date.

Continued use after an update constitutes acceptance only to the extent valid under applicable law. Material changes affecting an existing paid service will not remove non-waivable rights relating to that transaction.