Refund Policy

🌟 Nature of Service

Mi Sency is a professional career support and job assistance platform. We provide candidate processing, profile verification, interview coordination, and communication support with hiring companies.

We are not a direct employer and do not guarantee job placement, selection, or salary outcomes.

❌ Non-Refundable Conditions

Refund will NOT be applicable in the following cases:

• If the registration or service process has already started
• If profile verification, interview scheduling, or coordination has begun
• If the candidate is not selected by the company
• If the candidate does not attend or discontinues the process
• If incorrect or misleading information is provided
• If the request is made due to personal decision after payment

⚠️ Limited Refund Cases

Refund may be considered only in exceptional and verified cases:

• Duplicate payment for the same service
• Payment successful but no service initiated
• Technical transaction failure confirmed from our side
• Internal service failure (rare case)

🚫 Strict Policy Rules

• All payments are considered final once processed
• Chargeback or payment disputes may lead to permanent account suspension
• False complaints or fraudulent claims may result in legal action

🔍 Refund Review Process

Each request is reviewed based on payment proof, service status, and communication records. Final decision will be taken by Mi Sency management.

📧 Refund Request

To request a refund, email us at support@misency.in with:

• Full Name
• Registered Mobile Number
• Transaction Details
• Reason for Request

⏳ Processing Time

Approved refunds are processed within 7–15 working days via the original payment method or any suitable method.